An e-book easily down-loaded
Ideal for paired and small group conversation
practice for students in the hotel industry English classes
Hotel and Resort English, a book for English teachers, contains easy to use, ready made lesson plans specifically geared to the hotel industry.
Each lesson plan covers a specific conversational function that hotel staff are likely to encounter on a daily basis. Each lesson plan is tailored for specific hotel staff.
A large hotel employs a variety of staff- and the various staff have differing roles within the hotel and their English needs are different. The things a waiter would say when interacting with a guest is very different than what a front desk staff would say.
Because of this- the exercises, sample dialogues, and role play activities in Hotel and Resort English are geared to meet the specific language needs of the staff in the situations they would likely encounter.
Some of the conversational topics covered in the book include Greeting Guests, Dealing with Requests, dealing with problems and complaints, Giving directions and much more.
In addition to the lesson plans themselves, the book contains student exercises, worksheets, activities, and games that can be used in the classrooms to reinforce student learning.
Take a look at a few SAMPLE PAGES
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Hotel and Resort English
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Hotel and Resort English was written by a teacher with over 20 years teaching, a master’s degree in Education and is TESOL certified.